Terms and Conditions
These terms and conditions apply whenever you visit or use this website, including when you donate to an appeal, initiative, or campaign.
These terms and conditions (“Agreement”) set forth the general terms and conditions of your use of the www.ghh.org.uk website (“Website”), “Global Helping Hands” and any of their related services (collectively, “Services”). This Agreement is legally binding between you (“User”, “you” or “your”) and Global Helping Hands (“Global Helping Hands”, “we”, “us” or “our”). By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Services. You acknowledge that this Agreement is a contract between you and Global Helping Hands, even though it is electronic and is not physically signed by you, and it governs your use of the Services.
These terms and conditions apply whenever you visit or use our website, as well as when you make a donation to an appeal, cause, or campaign via our website.
We may change these terms at any time, in which case the amended terms will be posted on our websites. They will apply from the date we post them, except for any donation that we have already accepted from you before the new terms are posted which will continue to be subject to the terms in force when your order was accepted. Please check these terms on each occasion that you use our websites. If you continue to use our sites you will be bound by the latest terms.
Dashboard for Donors
You may access and edit your profile, donation history, obtain receipts, and more via the GHH Donor Dashboard. It is intended to serve as a hub for donors to manage their donations and details on the website. We will guide you through the process of configuring and ensuring the success of setting up your donations dashboard.
What exactly is the Donor Dashboard?
You may view your donation history, your donor profile, your receipts and subscription management all from the donor dashboard. When you initially activate it for the first time.
You may authenticate your identity in three ways to get access to your dashboard:
Once you have authenticated your access, you may access all of the donor dashboard's features by visiting the Donor Dashboard page.
Information about us and Description of the Site
Global Helping Hands is a registered charity in the UK with Charity number 1190360. Our mission is to provide hope and change lives across the globe. Over the years, we have been active across various countries and supported many humanitarian projects including food, water, medical and orphan care. (”Services”). You agree that by accessing the Site and/or Services, you have read, understood, and agree to be bound by all of these Terms and Conditions
Intellectual Property Rights
All content on the Site and/or e-mails distributed to you from Global Helping Hands, including text, graphics, logos, button icons, and images, and the selection and arrangement of such content is the exclusive property of Global Helping Hands or its licensors and is protected by the United Kingdom and international copyright laws. All rights not expressly granted are reserved.
"Intellectual Property Rights" means all present and future rights conferred by statute, common law or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. This Agreement does not transfer to you any intellectual property owned by Global Helping Hands or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with Global Helping Hands. All trademarks, service marks, graphics and logos used in connection with the Website and Services, are trademarks or registered trademarks of Global Helping Hands or its licensors.
Other trademarks, service marks, graphics and logos used in connection with the Website and Services may be the trademarks of other third parties. Your use of the Website and Services grants you no right or license to reproduce or otherwise use any of Global Helping Hands or third-party trademarks
Use of the site
Third Party Sites and Content
We may host or the Site may contain links to websites or applications operated by third parties. We do not have any influence or control over any such third-party websites or applications or the third party operator. We are not responsible for and do not endorse any third-party websites or applications or their availability or content.
If you decide to enable, access or use third-party services, be advised that your access and use of such other services are governed solely by the terms and conditions of such other services, and we do not endorse, are not responsible or liable for, and make no representations as to any aspect of such other services, including, without limitation, their content or the manner in which they handle data (including your data) or any interaction between you and the provider of such other services. You irrevocably waive any claim against Global Helping Hands with respect to such other services. Global Helping Hands s not liable for any damage or loss caused or alleged to be caused by or in connection with your enablement, access or use of any such other services, or your reliance on the privacy practices, data security processes or other policies of such other services. You may be required to register for or log into such other services on their respective platforms. By enabling any other services, you are expressly permitting Global Helping Hands to disclose your data as necessary to facilitate the use or enablement of such other services.
You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site.
Donations made to the Global Helping Hands platform to help with our humanitarian projects services are securely processed.
Sensitive and private data exchange happens over an SSL secured communication channel and is encrypted and protected with digital signatures, and the Website and Services are also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users. Scans for malware are performed on a regular basis for additional security and protection. You can donate via PayPal, Apple or Google Pay payment. The donation on our website will be made in £ pound Stirling. International credit card providers or banks will determine the exchange rate and may add an additional processing or administration charge in relation to such payment which holders of international credit cards will be liable to pay.
Your donation constitutes an offer to purchase the appeal specified by you, and it is not binding on us until we accept your payment. All donations that designate a specific appeal will be considered closed donations and will only be utilised for that reason.
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If for whatever reason you are unhappy with a donation that you have made, we will be more than happy to offer a 28-day refund policy, which will begin from the date you make your donation.
If you do contact us outside the 28-day period, we may or may not refund the donation.
Your refund will be of the same value as your donation and in the same form of payment originally used at the time of purchase.
Please contact our staff by email, phone, or post if you wish to cancel your donation before it is utilised for your specified appeal or project.
Disclaimer of warranty
Limitation of liability
Indemnification and Release
You will indemnify, defend and hold us and our officers, directors, affiliates, subsidiaries, licensors, partners, licensees, consultants, contractors, agents and employees (collectively, the "Indemnified Parties") harmless from and against any and all actual or threatened suits, actions, proceedings (at law or in equity), claims (groundless or otherwise), damages, payments, deficiencies, fines, judgments, settlements, liabilities, losses, costs and expenses (including, but not limited to, reasonable solicitor and expert fees, costs, penalties, interest and disbursements) resulting from any claim (including third party claims), suit, action, or proceeding against an Indemnified Party, whether successful or not, resulting from or arising in connection with: (i) your use of the Site; (ii) your conduct; (iii) any breach by you of these Terms (including, but not limited to, any breach of any of your representations or warranties); and/or (iii) any Content you upload to, posted on, create on, transmit through or link from the Site.
Accuracy of information
We might allow Advertisers to display their advertisements and other information in certain areas of the Site, such as sidebar advertisements or banner advertisements. If you are an advertiser, you shall take full responsibility for any advertisements you place on the Site and any services provided on the Site.
During your use of the Services, you may enter into correspondence with or participate in promotions of advertisers or sponsors showing their services through our website. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third party. We shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third party.
Links to other resources
Although the Services may link to other resources, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Services. Your linking to any other off-site resources is at your own risk.
In addition to other terms as set forth in the Agreement, you are prohibited from using the Services or Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services, third party products and services, or the Internet; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Services, third party products and services, or the Internet. We reserve the right to terminate your use of the Services for violating any of the prohibited uses.
The Service is provided “as is” and on an “as available” basis. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of the information, compatibility and satisfactory quality.
Global Helping Hands accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site ("Submissions") provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgement or compensation to you.
You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions
Changes and amendments
We reserve the right to modify this Agreement or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website and Services after any such changes shall constitute your consent to such changes.
The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of England and Wales without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of the United Kingdom.
The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in England and Wales, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement.